Privacy Policy
At NothingButScents, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website, purchase products, or communicate with us.
Information We Collect
We may collect the following types of personal information:
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Personal Identifiers: Name, email address, shipping address, billing address, and phone number.
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Payment Information: Credit card number, expiration date, and security code (collected and processed securely by our third party payment processor).
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Order History: Details of your purchases, including products purchased, dates, and order numbers.
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Website Activity: Information about how you use our website, such as pages visited, products viewed, search terms used, and interactions with our content.
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Communications: Records of your interactions with us, including emails, phone calls, and customer service inquiries.
How We Use Your Information
We may use your personal information for the following purposes:
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Order Processing and Fulfillment: To process your orders, arrange shipping, confirm delivery, and provide customer support.
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Communication: To send you order confirmations, shipping updates, respond to your inquiries, and provide information about new products, promotions, or events.
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Website Improvement: To analyze website usage data and improve our website functionality, content, and user experience.
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Marketing: To send you marketing communications about our products, services, and promotions (you can opt out at any time).
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Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We may share your personal information with the following parties:
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Service Providers: Trusted third party companies that provide services to us, such as payment processing, shipping, marketing, and website analytics.
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Business Partners: Other companies with whom we may offer joint promotions or services.
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Legal Authorities: As required by law or to protect our rights, property, or safety.
Data Sharing and Mobile Opt In
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt in data.
Thompson Online Media LLC Messaging Terms and Conditions
- The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, and any promotion of products or services.
- You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at contact@nothingbutscents.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document.
Your Privacy Choices
You have the following choices regarding your personal information:
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Access and Correction: You can request to access, update, or correct your personal information.
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Opt Out: You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
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Data Deletion: You can request to have your personal information deleted (subject to legal obligations).
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry standard security practices, such as encryption and secure socket layer (SSL) technology, to safeguard your data.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@nothingbutscents.com.
